Shipping policy

At Earth Lap Baby & Pet Care, we aim to process and deliver your orders safely and efficiently across India.

Order Processing

Orders are generally processed within 1–2 business days after confirmation. Orders placed on Sundays or public holidays may be processed on the next working day.

Delivery Time

Estimated delivery time is approximately 3–7 business days after dispatch, depending on your location, courier serviceability, and other circumstances beyond our control.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your order. Free shipping may be offered during selected promotions or on eligible orders.

Order Tracking

Once your order has been dispatched, tracking information will be shared through the contact details provided with your order, where available.

Delivery Delays

Delivery times are estimates and may occasionally be affected by courier delays, weather conditions, public holidays, remote locations, or other circumstances beyond our control.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact number. Additional shipping charges may apply if an order needs to be shipped again because of an incorrect/incomplete address or an unsuccessful delivery attempt.

Damaged or Incorrect Order

If you receive a damaged, defective, or incorrect product, please contact Earth Lap Baby & Pet Care promptly after delivery and provide your order details along with clear photos or videos of the package and product. We will review the issue and assist you accordingly.

For any shipping-related questions, please contact us through the contact details provided on our website.